PRIVACY POLICY

Terre Mere Cosmetics (“we, us, or our”) respect your concerns about privacy and value the relationship we have with you. This Privacy Policy describes the types of personal information we collect about our customers, how we use the information, with whom we share it, and the choices available to our customers regarding our use of the information. We also describe the measures we take to protect the security of the information and how our customers can contact us about our privacy practices.

 

INFORMATION WE COLLECT

We may collect personal information about you from various sources. We may collect this information when you provide it on our website, our social media platforms, or in connection with our social networking. This Privacy Policy does not address data collection at our retail partners. When you visit this site, our social media platforms, or our social networking, we may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs and web beacons.

 

INFORMATION WE COLLECT BY AUTOMATED MEANS

When you visit this site or use one of our social networking, we collect certain information about your usage or device by automated means or by using technologies such as cookies, web server logs and web beacons.

 

TECHNOLOGIES WE USE:

COOKIES, WEB SERVER LOGS AND WEB BEACONS

Cookies are small text files that websites send to your computer or another Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of our website. In conjunction with obtaining information through cookies, our web servers may log details such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet. To control which web servers collect this information, we may place tags on our web pages called “web beacons.” These are computer instructions that link web pages to particular web servers and their cookies.

THIRD PARTY WEB ANALYTICS SERVICES
We may use third-party web analytics services on this site, our social media platforms, or our social networking or mobile applications, such as Google Analytics.  The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the site. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the website.

 

TARGETED ADVERTISING

We also may contract with third-party advertising networks that collect IP addresses and other information through the use of cookies, web server logs and web beacons on our websites and emails; on third-party websites and emails; and on our advertising placed on third-party websites. They use this information to provide advertisements about products and services tailored to your interests (including for companies not affiliated with us). You may see these advertisements on other websites. This process also helps us manage and track the effectiveness of our marketing efforts.

 

HOW WE USE THE INFORMATION COLLECTED BY AUTOMATED MEANS

We may use the information collected through automated means on this site for market research, data analytics and system administration purposes, such as to determine whether you’ve visited us before or are new to the site, and for compliance with our legal obligations, policies and procedures, including compliance with relevant industry standards and the enforcement of our Terms and Conditions. We also may use the information in other ways for which specific notice is provided at the time of collection.

 

INFORMATION YOU PROVIDE

You may choose to provide personal information to us in a number of ways, such as when you participate in an offer or promotion, or when you make a purchase on our site. The types of personal information you may provide to us includes:

    • Contact information (such as name, postal address, email address, and mobile or another phone number, e.t.c.)
    • Gender
    • Username and password
    • Age and date of birth
    • Payment information (such as your payment card number, expiration date, delivery address, and billing address, e.t.c.)
    • Your skincare concerns
    • Content you provide (such as photographs, videos, reviews, articles and comments)
    • Information provided to us by social networks or mobile applications when you visit our social media platforms or use one of our social networking or mobile applications (such as your name, profile picture, likes, location, friend list and other information described in the social networking application sign-up page, or your geo-location details when using one of our mobile applications)

 

HOW WE USE THE INFORMATION

We may use the information you provide to:
    • Send you promotional materials or other communications
    • Provide services to you
    • Process your payment and/or gift card transactions
    • Create and manage your online account
    • Respond to your inquiries
    • Communicate with you about, and administer your participation in, special events, contests, sweepstakes, programs, surveys and other offers
    • Operate and communicate with you about our social networking.
    • Operate, evaluate and improve our business (including developing new products and services; managing our communications; analyzing our products; performing data analytics; and performing accounting, auditing and other internal functions)
    • Comply with applicable legal requirements, relevant industry standards and our policies
    • We also may use the information in other ways for which we provide specific notice at the time of collection.

 

INFORMATION WE SHARE

We will never rent lists, or sell or otherwise disclose personal information we collect about you, except as described here. We may share your personal information with: Service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfill orders, and provide web hosting and marketing services. Other third parties with your consent (e.g., some of our Facebook applications may share information collected through those apps with your Facebook friends or other Facebook users). In addition, we may disclose information about you (i) if it is a requirement by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to avert physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy. After such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

 

YOUR RIGHTS AND CHOICES

We offer you certain choices in connection with the personal information we collect from you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified below.

 

EMAIL OPT-OUT

You can at anytime tell us to stop send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below.

Reviewing, Updating and Modifying Personal Information
Subject to applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. You may request to review, change or delete your personal information by Contacting us.

 

WITHDRAWING CONSENT

You may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your personal information. We will apply your preferences going forward. In some circumstances, withdrawing your consent to our use or disclosure of your personal information will prevent you from taking advantages of some of our products or services.

 

CHILDREN'S PRIVACY

If you are under thirteen years of age, you may browse our site. However, you should not provide personal information to us. This site is not targeted at children under the age of thirteen and we unknowingly collected personal information from children under the age of thirteen (13) on the site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen (13) on the site, we will delete the information from our records.

Links To Other Websites
Our website may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies. We strongly advise you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites.

Updates To Our Privacy Policy
This Privacy Policy may be updated periodically without prior notice to you to portray changes in our personal information practices. We will post a conspicuous alert on our website to notify you of any significant changes to our Privacy Policy and indicated at the top of the Policy when it was most recently updated.